Communications Privacy Practices

SMS Disclaimer
By providing your mobile number, you consent to receive SMS (text) messages from ReConnections Counseling Alcohol and Drug Treatment Incorporated. These messages may include appointment reminders, billing information, and other service-related communications. Message frequency may vary based on your interaction with our services. Message and data rates may apply. You may opt out of receiving SMS messages at any time by calling our main office 541-574-9570 and requesting that texting be removed. If you have any questions or concerns please contact  info @reconnectionscounseling.com

We strive to protect the privacy of your information. However, SMS is not a fully secure form of communication, and there may be a risk that messages could be intercepted or read by unauthorized individuals. By opting in, you acknowledge this risk and agree that  ReConnections Counseling Alcohol and Drug Treatment Incorporated is not liable for any unauthorized access or disclosure of your information via SMS.

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All messages will be sent in compliance with 10DLC (10-digit long code) regulations to ensure your messages are delivered reliably and securely.

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Privacy Policy Statement
ReConnections Counseling is committed to maintaining the privacy and confidentiality of your health information in accordance with 42 CFR Part 2 (Confidentiality of Substance Use Disorder Patient Records) and HIPAA (Health Insurance Portability and Accountability Act). We adhere to stringent federal regulations that prohibit the disclosure of health information related to substance use disorder treatment without your written consent, except in certain legal circumstances.

We collect personal information, such as your name, contact details, and health information, to provide services, comply with legal obligations, and communicate with you about your treatment. Your information will never be sold or shared with unauthorized parties.

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Use of SMS and 10 DLC Compliance
As part of our communication efforts, we may use 10DLC (10-digit long code) compliant systems to send SMS messages. 10DLC is a sanctioned system for sending application-to-person (A2P) messages and is designed to improve deliverability and protect against spam. Your participation in SMS communications ensures that you will receive relevant messages related to your treatment while meeting these industry standards.

We take the security of your personal information seriously and follow all required guidelines for SMS communication and data protection. However, as no method of transmission is 100% secure, we encourage you to use discretion when opting into text messaging.

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If you have any questions about our privacy practices or SMS communications, please contact us directly at info@reconnectionscounseling.com